Frequently Asked Questions

FAQs

1. What is digital marketing, and how can it benefit my business?

Digital marketing refers to any marketing done through digital channels such as social media, email, search engines, and websites. Digital marketing can be very beneficial to your business as it increases brand awareness, drives traffic to your website, and ultimately generates increased sales.


2. How can web design help my business?

Web design plays a crucial role in creating a positive user experience which builds customer loyalty. Therefore, having a well-designed website is key if you want to increase your conversion rates, improve your search engine rankings, and enhance your brand image. Our team of experts will work along with you to create a professional, well-designed website that fits your brand voice and includes the features that your audience and customers need most.


3. Can you write blog posts for my website?

Yes, we offer blog writing and editing services tailored to each unique client to help drive traffic to your brand.  Our writers are experienced in creating compelling content, while integrating SEO optimize your company’s ranking.

 

4. What is app development, and why do I need it?

App development refers to the process of creating mobile applications for smartphones and tablets. An app can help your business engage with customers in a more personalized way and provide a better user experience. It can also increase customer loyalty and improve your overall brand image. We can assist with designing mobile applications for android and apple devices.


5. How do you measure the success of a digital marketing campaign?

Our agency uses a variety of metrics and tools to accurately measure and track the success of a digital marketing campaign. We will closely monitor website traffic, conversion rates, social media engagement on a regular basis, taking note of the changes, and how well each marketing campaign is received. By analyzing these metrics, we can make data-driven decisions to optimize your marketing campaigns and improve your return on investment.


6. Can you help me create a social media marketing strategy?

Yes, we offer social media marketing services to guide businesses in reaching the right audiences across all channels. Our team will help you identify your target audience, and craft the appropriate content (text, images and video). Lastly, we will closely measure your results to improve your overall social media performance.


7. What types of websites do you design?

We design websites for a range of industries, including e-commerce, education, healthcare, entertainment, fashion, and more. Whatever your requirements, our team will work with you to craft a specially tailored and highly functional website that will attract your audience and grow with you as your business continues to scale.


8. Do you offer SEO services?

Yes, one of our main services is SEO (search engine optimization) which is used to help businesses improve their search engine rankings and drive more traffic to their websites.  We provide tailored SEO optimization services and work to tell a clear and concise story for your brand across the relevant channels. We understand the capabilities of SEO for ranking and we are prepared to take the steps in optimizing your website and your business.


9. How long does it take to develop an app?

The time it takes to develop an app can vary widely from just a few weeks to a year and depends on a variety of factors, including the complexity of the app, the number of features, and the platform it will be built on. Our team can provide an estimated timeline based on your specific needs and goals.


10. What is PPC advertising, and how can it benefit my business?

PPC (pay-per-click) advertising in digital marketing refers to the amount an advertiser pays each time someone clicks on an ad. This type of advertising can benefit your business because it will increase your online visibility, and drive traffic to your website. This will in turn result in more lead generation and sales.  


11. How do you ensure the security of my website and data?

We take website and data security seriously and use the latest technologies and best practices to ensure the safety of your website and data. Our team can perform regular security audits and implement measures such as firewalls, encryption, and multi-factor authentication to protect your website.


12. Is the audit you're offering really free?

Yes, our digital marketing agency offers a free audit as a way to evaluate your current online presence and identify areas for improvement, then we'll provide you with a detailed report outlining our findings and recommendations. Our goal is to help you make informed decisions about your digital marketing strategy and see real results for your business. So yes, the audit we offer is truly free and there are no hidden costs or obligations.


13. Which digital services do you offer?

WillDesign digital marketing agency typically offers a range of services, including but not limited to search engine optimization (SEO), pay-per-click (PPC) advertising, social media management, content creation, email marketing, website design and development, and analytics and reporting.


14. How much does it cost to work with a WillDesign?

The cost of working with WillDesign agency varies widely depending on the scope and scale of your needs, it is important to establish clear expectations and budget parameters upfront to ensure you get the best value for your investment.


15. Why should I choose WillDesign?

The WillDesign team aims to level the playing field for small and medium sized enterprises that are seeking to make a major impact in a short period of time by providing access to:
(i) professionals with extensive experience in serving clients and 

(ii) a dedicated team responsible for ensuring that our clients' needs are being met.

We pride ourselves on ensuring the correct team of professionals is brought to the table to address the challenges that our clients are facing.

 

16. Can you design my logo?

Yes! Logo design is one of our services. We work along with you to create professional logos tailored to your niche. 


17. What are your prices? 

Our prices are generally tailored to the scope of work. However, we provide several packages that can be accessed on our website homepage. These packages include different services that give you an all-rounded upgrade of your existing website.

 

18. Can you assist me with content development?

Our team of skilled content writers and social media marketers are equipped and ready to assist with all of your content development needs. All you need to do is tell us what you need, and we will work with you to create it. We also assist with content calendar scheduling and posting if needed. 


19. How can I get help with my non-profit marketing?

WillDesign is committed to improving the digital experience across the globe. We partner with non-profit organizations to assist them in their digital marketing ventures. To be a part of this program, please send us an email detailing your organization’s goals and values and specific areas for which you are looking for assistance. Emails should be sent to info@willdesignds.com and should include the subject line ‘Non-Profit Request for Digital Marketing Assistance’ along with the name of your non-for profit  should include the subject line ‘Non-Profit Request for Digital Marketing Assistance’ along with the name of your Non-Profit company.


20. What is the company contact number?

To keep our pricing competitive, we only offer live phone support (24/7) to premium subscribers. For all other subscribers (Basic/Intermediate) and non-subscribers we provide 24/7 online (email/chat) support. For premium subscribers only, your designated account manager contact number is included in your sign-up email. If you are having issues finding this number, please contact our team by email or messenger and we will resend the information.


21. How do I sign-up?  

Sign-up is possible through our website via this link.


22. How long will it take for my website to be created? 

It depends, check out this blog by Hubspot on website design and what goes into building a full-site. 


23. Do you offer only social media management assistance? 

We understand the importance of effectively managing your online presence. Social media management is a key aspect of modern communication and brand building. WillDesign offers comprehensive social media management services to help you connect with your audience on platforms like Facebook, Twitter, Instagram, and more. We offer content creation and scheduling as well as engagement and analytics reviews. 

 

24. Do you assist with print marketing (e.g., fliers, brochures) 

Yes we do assist with print marketing. Our services include:

·      Logo Design

·      Business Cards

·      Flyers and Brochures

·      Posters

·      Book and Magazine Layouts

·      Packaging Design

·      Invitations

·      Pamphlets

·      Menus


25. What web platforms do you use for website development?

We mainly use Duda, Wordpress or Shopify.


26. What if I don’t want to subscribe to a full plan, but still require assistance with a design?

Yes, Clients are able to reach out to obtain quotes for specific design services without having to subscribe for ongoing support.

For additional assistance, please feel free to reach-out to our team at info@willdesignds.com.